As we continue to grow, we are looking for talented, client-focused people who understand the challenges businesses are facing to join our regional team based in the Essex area.
You’ll visit our Clients on an almost daily basis, trying to understanding their business and their challenges to help them improve their performance by assessing their organisation or products against our management systems. Your diary is generally booked in advance to help manage your time and expectations.
Our people will tell you that their role is rewarding, and challenging, and there’s never a dull day - each client is different so each assessment is different.
When asked what is like to work at BSI our Client Managers commonly use words such as ‘inspirational’, ‘rewarding’, ‘challenging’ and ‘professional’.
BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organization for Standardization (ISO). Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably through the adoption of international management systems standards, many of which BSI originated. BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 81,000 clients in 181 countries, BSI is an organization whose standards inspire excellence globally.
Within the UK, BSI have over 250 Business Excellence Assessors, or as we call them internally, Client Managers. Our Client Managers cover a wide selection of specialisms so you’ll be part of a diverse team that have a variety of skills and interests.
Having a real passion for delivering excellent customer service, taking pride in what you do, and a methodical approach to your work is paramount. Communicating with all levels within a business articulately and confidently, facilitating discussions and presenting information on how you can help clients improve their organisations is essential. With this in mind, experience in formatting reports is critical. Our engagement survey results tell us that 94% of our Client Managers are encouraged to act with the customer in mind.
Having the knowledge and experience in your area of expertise is also vital. Ideally you’ll have experience within the construction industry including highways. A background in quality and environmental management is preferred. Exposure to health & safety management system along with a NEBOSH qualification would be an advantage.
You will travel extensively as an essential part of the role which could include overnight stays.
Our Client Managers are dedicated individuals with 95% feeling motivated to go beyond their formal job responsibilities. It’s a challenging, yet extremely rewarding role.
What we offer:
We'll give you all the training and support needed to build your career with our dynamic and growing organisation. We are an equal opportunities employer and will consider flexible working in line with our requirements for this role.
We offer a competitive starting salary and company car alongside 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style.
Review our full standard benefits HERE.
Follow us on LinkedIn and Twitter for the latest BSI updates.