BSI Group

  • Food Assessor/Lead Assessor/Tutor

    Location(s)
    Malaysia-Kuala Lumpur
    Category
    Assessment Delivery
    Contract Type
    Perm Full-Time
    Closing Date
    30/9/2017
  • The Opportunity

    Purpose of the position

     

    • To conduct on-site assessments against the requirements of relevant ISO and HACCP based standards or client specifications
    • To provide expertise, produce surveillance and initial assessment reports and make recommendations for certification decisions.
    • To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk, ensuring sustainability and “Making excellence a habit”
    • To be a Tutor and provide in-house and public training courses to BSI clients leveraging our portfolio of traing courses.
    •  

     

    Key responsibilities & accountabilities :

    • Undertake management system assessments in accordance with BSI requirements.
    • Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.
    • Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
    • Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team
    • Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.
    • Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
    • Plan/schedule workloads to make best use of own time and maximise revenue-earning activity.
    • Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested.
    • Maintain and develop assessment skills and technical and management system standards knowledge.
    • Provide technical support to clients through business development, sales and customer service staff
    • Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.

    About BSI

    Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business.  BSI has come a long way since being founded in 1901. Today, we’re a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

     

    With Over 3,300 employees’ working with over 80,000 clients in 172 countries it means that career opportunities are vast. BSI challenges mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.

     

    Our Vision: “Making excellence a habit”, it describes our way forward and our aspiration

                          each day.

    Our Mission: “To help organizations embed excellence”, and states our shared purpose.

    Our Values: “Integrity – Continual improvement – Inclusivity”, guide us in the way      

                          we work and help us deliver our Vision and Mission.

     

     

    About You

     

    • University graduate, major in Agriculture or Food Science, Food Engineering, Technology or related discipline

    • At least 3 years working experience of QC in agriculture, food products industry or food safety management, experience in food safety or ISO9000 audit is preferred

    • Assessors with Multi-skilled capabilities in the various ISO Quality, OHS, EMS and Food Safety Systems will be given priority

      • ISO9001
      • ISO 14000
      • ISO 45000
      • ISO 22000 Food Safety Management System
      • HACCP (Hazard Analysis Critical Control Point)
      • GMP (Good Manufacturing Practice)
      • BRC (British Retail Consortium)
      • SQF 2000/1000 (Safe Quality Food)
      • Global GAP (Good Agriculture Practice)
      • Fresh care
      • 2nd Party Supplier Chain audits for major brands and retailer
      • Training Qualifications
    •  
    • Commercial understanding of compliance industry, minimum 2 years quality system management
    • Knowledge of business processes and application of quality management standards
    • Good verbal and written communication skills and an eye for detail
    • Be self motivated, flexible, and have excellent time management/planning skills
    • Can work under pressure
    • Willing to travel on business intensively
    • An enthusiastic and committed team player
    • Good public speaking and business development skill will be considered advantageous
    • Key performance indicators
    • Delivery of man-days as booked in time and good quality work together with positive feedback from clients
    • Feedback efficiently to both clients and internal queries
    • Timely submission of reports
    • Actively solve problems when needed with “can do” attitude
    • Add value to clients by identifying their needs and introducing multiple BSI services to improve clients business performance and help them “Make excellence a habit”
    • Help to avoid customer attrition by providing quality value added service and technical support.

     

    Key performance indicators:

     

    • Delivery of man-days as booked in time and good quality work together with positive feedback from clients
    • Feedback efficiently to both clients and internal queries
    • Timely submission of reports
    • Actively solve problems when needed with “can do” attitude
    • Add value to clients by identifying their needs and introducing multiple BSI services to improve clients business performance and help them “Make excellence a habit”
    • Help to avoid customer attrition by providing quality value added service and technical support

     

    What we offer:

     

    BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, company paid life insurance, 13 months paid company and 14 paid holidays .

     

    BSI is an Equal Opportunity Employer and we are committed to diversity

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