BSI Group

  • Auditor

    Assessment Delivery
    Contract Type
    Perm Full-Time
  • The Opportunity

    - To conduct on-site assessments against the requirements of relevant standards or specifications

    - To provide expertise, produce surveillance and initial assessment reports and make

    recommendations for certification decisions.

    - To promote the BSI product offering and solutions to our clients with the view of improving their

      business performance, managing risk and “Making excellence a habit”

    - To support Training Department in the delivery of courses


    Key responsibilities & accountabilities

     Undertake management system assessments in accordance with BSI requirements.

      • Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.
      • Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
      • Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team
      • Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.
      • Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
      • Plan/schedule workloads to make best use of own time and maximise revenue-earning activity.
      • Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested.
      • Maintain and develop assessment skills and technical and management system standards knowledge.
      • Provide technical support to clients through business development, sales and customer service staff
    • Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.

    About BSI

    • BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organization for Standardization (ISO). Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably through the adoption of international management systems standards, many of which BSI originated. BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 81,000 clients in 181 countries, BSI is an organization whose standards inspire excellence globally.
    • Within the UK, BSI have over 250 Business Excellence Assessors, or as we call them internally, Client Managers. Our Client Managers cover a wide selection of specialisms so you’ll be part of a diverse team that have a variety of skills and interests.

    About You

    Having a real passion for delivering excellent customer service, taking pride in what you do, and a methodical approach to your work is paramount. Communicating with all levels within a business articulately and confidently, facilitating discussions and presenting information on how you can help clients improve their organisations is essential. With this in mind, experience in formatting reports is critical. Our engagement survey results tell us that 94% of our Client Managers are encouraged to act with the customer in mind.


    Practical experience within manufacturing environments such as, mechanical, engineering, electronics, telecommunications, defence or software is a pre-requisite. Exposure within a number of environments result in a larger span of customers you will have the ability to work with.


    As you will be assessing management systems it is vital that you have a comprehensive knowledge of business processes and experience of working with ISO 9001, ISO 14001 and OHSAS 18001.


    You will travel extensively as an essential part of the role which could include overnight stays.


    Our Client Managers are dedicated individuals with 95% feeling motivated to go beyond their formal job responsibilities. It’s a challenging, yet extremely rewarding role.




    What we offer


    We'll give you all the training and support needed to build your career with our dynamic and growing organisation. We are an equal opportunities employer and will consider flexible working in line with our requirements for this role.


    We offer a competitive starting salary and company car alongside 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style.


    Review our benefits offering HERE.



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