BSI Group

  • Content Creation Manager

    UK-Chiswick, London
    Contract Type
    Perm Full-Time
    From £45,000 per annum (depending on experience)
  • The Opportunity

    This is a fantastic opportunity for an experienced Content Manager who is seeking a new challenge to lead a team and utilise commercial experience.


    To deliver high quality, customer-centric content that is commended for its relevance and readability by target audiences and is available in multiple, digestible formats for dissemination through our commercial and engagement market channels. This is a new management position who will work with peers, stakeholders and leaders across the business to increase the intellectual property developed within the Knowledge Solutions division.


    You do this by leading a small team that commissions and writes content and provides market insights that builds internal industry sector knowledge. You and the team are supported by a network of external subject matter experts providing the flexibility and scalability to support demand.


    The team collaborates with commercially-facing roles, including the Industry Sector, Product and Marketing teams to ensure that the key messages identified are communicated effectively through written, commissioned or curated content deliverables. Defining return of investment (ROI) through content optimization, driving effective post-publication measurements and building innovation in the output deliverables are key success expectations for this role.

    • We publish approximately 2,500 standards documents each year and is actively increasing the created, commissioned and curated content
    • The Content Creation team was formed in 2017 after consolidating roles across the division 
    • We publishes content using XML digital workflows and our goal is to have all content types available as digital format.

    About BSI

    As the leading global business standards company BSI helps over 80,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.


    We currently have an exciting opportunity working as a Content Creation Manager within the Content Development team in Chiswick, West London.

    About You

    Our ideal candidate is an experienced Content Manager with that has demonstrable experience of managing a creative writing team in a commercially-orientated organization.


    We are looking for individuals passionate about content and has a genuine interest is creating and distributing outputs that are well read. We are looking for the following experience:

    • Proven track record in managing a content creation/ commissioning team
    • Experienced creating and publishing content for multiple digital channels
    • Experience of working with subject matter experts and external agencies
    • Experienced in working in a matrix structure
    • Knowledgeable of rules to drive SEO ranking
    • Prior P/L responsibility

    The following skills:

    • Proven ability to draft engaging customer-centric content
    • Inspiring and motivating leader of people
    • Proven ability to engage successfully with cross-functional stakeholders
    • Ability to build trust-based relationships
    • Good organizational and time-management skills
    • Excellent communicator in English verbally and in writing

    With the following personal qualities and attributes:

    • Strategic thinker
    • Collaborative and team player
    • Results driven
    • Attention to detail
    • Decision making and problem solving skills
    • Creative thinker
    • Coaching style
    • Challenges the status quo respectfully



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