BSI Group

  • New Content Services Manager

    UK-Chiswick, London
    Contract Type
    Perm Full-Time
    Closing Date
    From £45000 per annum (depending on experience)
  • The Opportunity


    This role sits within the New Content Services team and is a new managerial level created to support the demands of a growing team. Leading a small group of digital content and project management experts this role works closely with the commercial and operational teams to drive the creation, enhancement and delivery of ‘smart’ content to our expanding commercial channels.

    The New Content Services Manager will manage their team and partner with the Content Solutions management team, Group IT and commercial stakeholders across the Knowledge Solutions division to build appropriate content and data delivery options and project plans, considering the people, processes and technology required to meet the needs of the business. Alignment with the Head of New Content Services is essential to ensure team priorities match the business goals during a period of unprecedented innovation and change.

    The role holder must possess commercial acumen and communication skills to understand the business or customer problem underpinning new requests and, using their own digital content and operational expertise, contribute to business cases by articulating the cost of delivery and benefits of strategic approaches recommended.

    About BSI

    Do you believe the world deserves excellence?


    BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the consumer recognized BSI Kitemark, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 80,000 clients in 172 countries, BSI is an organization whose standards inspire excellence across the globe.


    We currently have an exciting opportunity in our Content Solutions department, working as a New Content Services Manager in our Chiswick, West London offices. 


    This is role is open to flexiblity based on full time hours - please include your requirements upon application.

    About You

    This role would suit someone with a background in publishing operations management who has a keen interest in technology and is looking to broaden their experience beyond day-to-day operational delivery.

    • Demonstrable line management experience of at least a team of 3
    • Robust experience working within the digital content / publishing environment
    • Experience working as part of a cross-functional project team and with semi-structured or structured content and metadata
    • Experience of sourcing and engaging with external vendor and interacting at a European and/or international level with SDOs or NSBs
    • Experience adherence to content and data governance policies
    • You will have strong commercial acumen, problem solving skills and be an innovative thinker.
    • Proven in articulating ideas and translating them to results
    • Proven ability to engage and influence cross-team stakeholders successfully     
    • Demonstrable experience of translating business strategy into real deliverables
    • Degree level or equivalent body of publishing experience           
    • Project management certification highly desirable
    • Continuous improvement methodology certification highly desirable

    What we offer:


    We offer a highly competitive starting salary, 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style. 




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