• Business Analyst (non-IT)

    UK-Chiswick, London
    Contract Type
    Perm Full-Time
    From £40,000 per annum (depending on experience)
  • The Opportunity

    In order to support innovation within the Knowledge Solutions division of BSI, the Business Analyst will define business requirements to support the creation, enhancement and delivery of digital ‘smart’ content to commercial channels.



    The successful candidate will be heavily focussed on requirement analysis and solution design and will contribute to cross-functional project teams.


    Key Responsibilities

    • Partnering with internal stakeholders and selected vendors to agree solution options that support the delivery of new and enhanced content to commercial channels.
    • Working with business sponsors and operational contacts to fully understand, document and verify their requirements
    • Understanding and documenting business processes and workflows, evaluating their relevance to current and future practices and at the request of the delivery teams, work with them to identify operational efficiencies by studying business functions
    • Assisting in monitoring project progress by tracking activity; resolving problems; contributing to progress/RAG reports
    • Creating user documentation for operational users on project completion, ensuring relevance to the appropriate audience
    • Representing Content Solutions in project and supplier meetings and, when appropriate, accompany the Sales and Product teams in exploratory conversations with existing and prospective customers

    About BSI

    Do you believe the world deserves excellence?


    BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the consumer recognized BSI Kitemark, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 81,000 clients in 181 countries, BSI is an organization whose standards inspire excellence across the globe. 


    What we Offer


    We offer a competitive starting salary, 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style. Plus, as we’re situated just above Gunnersbury Tube station it makes for a really easy commute, or you can use the free on-site parking if you’d prefer to drive.


    About You

    About you


    • You will be Degree level qualified or have equivalent publishing experience working with content systems
    • You will be an experienced Business Analyst used to working on multiple concurrent projects
    • Have solid experience of defining and/or working with content systems
    • Have a proven ability to successfully engage with cross-functional stakeholders in a matrix organisation
    • Strong stakeholder management
    • Attention to detail
    • Excellent communicator; both written and verbal



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