• EMEA Salesforce.com Support Specialist

    UK-Milton Keynes
    Sales/Sales Admin
    Contract Type
    Perm Full-Time
    Closing Date
    £30k - £35k depending on experience
  • The Opportunity

    As the resident Salesforce.com specialist located in the UK sales team, you’ll report through a dotted line into our Group IT SFDC team. Your day to day contacts will range from sales people to your fellow Salesforce.com experts and senior management.

    Of course you’ll be a big fan of Salesforce.com but you’ll also be someone who enjoys working with users and the variety that brings. You’re a problem solver at heart who listens, considers then delivers the right result for the business. You’ll be heavily involved in both the day to day maintenance of the system and also the process of ongoing improvements to the system.

    The cases you work on will be varied and you’ll be confident and diplomatic enough to manage expectations of your stakeholders. You’ll have a clear view on how best to prioritise the many requests you’ll receive.

    About BSI

    Do you believe the world deserves excellence?

    BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the consumer recognized BSI Kitemark, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 80,000 clients in 172 countries, BSI is an organization whose standards inspire excellence across the globe.


    We currently have an exciting opportunity in our UK Sales department in Milton Keynes, working as an EMEA Salesforce.com Support Specialist.

    About You

    You'll be an experienced Salesforce Administrator with a passion for helping users make the most of the system, or a frequent Salesforce.com user, that can demonstrate experience of collaboration with others to deliver key projects and with the ability to influence key stakeholders.


    Whichever you are we will provide the coaching you need to succeed including gaining Salesforce Administrator qualifications if required.


    In addition to your Salesforce.com experience which is of course vital you’ll also:

    • Take an analytical approach to problem solving
    • Have strong communication and influencing skills
    • Be skilled at managing stakeholder expectations


    What we offer


    We offer a highly competitive starting salary of circa £35,000. We are offering 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style.
    We’re situated close to Milton Keynes Station so there are good links to the office via public transport as well as on-site car parking. If your green credentials or fitness are important to you, there’s also secure cycle storage with changing and showering facilities on-site.


    To apply please provide a cover letter along with your CV detailing why you'd be right for this role.


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