• Business Support Offier

    Contract Type
    Perm Full-Time
  • The Opportunity

    Key Responsibilities & Accountabilities

    • Take responsibility for all visitors to the site ensuring their initial needs are met. This includes identifying who they are visiting; providing information; offering drinks; providing visitor passes; giving directions & assisting with parking.
    • Ensure that the reception and training rooms are kept neat, clean and professional looking at all times
    • Manage all incoming calls, efficiently, professionally and ensure they are directed to the appropriate individual
    • Support sales with pre-screening of initial enquiries and providing simple solutions on needs
    • Sales & Marketing support including sending out daily reports, ordering of business cards and client packs
    • Support the Operations team with client enquiries
    • Support the Australian Leadership Team with activity coordination
    • Take charge of kitchen duties to ensure kitchen area is well maintained and clean
    • Manage the internal meeting room booking process, including liaison with catering suppliers regarding refreshment and lunches as required
    • Support with facilities activities such as liaising with building manager for minor repairs
    • Receive and distribute incoming post & couriered documents and prepare & book external post & courier documents
    • Prepare purchase requisitions for office expenditure including catering and office supplies
    • Order stationary for staff including name cards
    • Reconcile office expenditure to invoices and Purchase orders/ requisitions
    • Assist the Training division with directing customers to the raining rooms & the distribution of catering to the training rooms.
    • Support staff with travel, accommodation and car hire queries outside of self service capability of travel provider Egencia
    • Any other administration duties as advised to support the entire company
    • Post course administration including exam marking and updating Salesforce CRM


    About BSI

    Do you believe the world deserves excellence?


    BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the consumer recognized BSI Kitemark, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 81,000 clients in 180 countries, BSI is an organization whose standards inspire excellence across the globe.


    This is an exciting opportunity for a motivated individual to join the BSI Sydney team based in Macquarie Park.

    About You

    Knowledge / Skills / Abilities


    • A professional, customer focused approach
    • Proactive with people demonstrating a real concern for helping others
    • A friendly, warm and welcoming attitude
    • Excellent communication skills with the ability to communicate effectively at all levels both in person and on the telephone
    • Highly organised and detail conscious
    • Ability to use sound judgement and initiative
    • Reliable with excellent time-keeping
    • A flexible, ‘can do’ attitude
    • Sound knowledge of ‘in-house’ systems, including telephone, intranet, Outlook, Salesforce and Point Global


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