• Client Manager - Built Environment

    Assessment Delivery
    Contract Type
    Perm Full-Time
  • The Opportunity

    Assessment Delivery is the largest part of our Australian Business. Our Assessors cover a variety of specialisms from Food to Human Services to Building and Construction to Telecommunications and IT so you’ll be part of a diverse team that have a variety of skills and interests that focus the assessments that they can conduct.


    We’re looking to grow further and are always looking for talented, client-focused people who understand the challenges businesses are facing therefore creating an exciting opportunity for you to join our team as a Client Manager specifically for our Built Environment Sector.


    A passion for excellent customer service is vital and our engagement survey results tell us that 94% of our Assessors (Client Managers) are encouraged to act with the customer in mind.


    When asked what is like to work at BSI our Assessors commonly use words such as ‘inspirational’, ‘rewarding’, ‘challenging’ and ‘professional’.

    About BSI

    Do you believe the world deserves excellence?


    BSI, by Royal Charter is a company focused on the development of standards, training, certification, and supply chain solutions designed to improve performance, manage risk, reduce cost and enable sustainable growth. As the leading global business company in its field BSI helps over 86,000 clients in over 193 countries worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence.


    About You


    To be successful in this role you’ll have a passion to improve, taking pride in what you do and having a methodical approach to your work. You’ll have the confidence to communicate with all levels within a business, and discuss how you can help them to improve their organisation.


    We help our clients achieve best practice so that means you’ll need to have the ability to assimilate, articulate and present information at a high level.  You’ll be working constantly with clients so excellent interpersonal skills as well as strong verbal communication and written report writing skills are also essential.


    Having the knowledge and experience in your area of expertise is also vital. You’ll be familiar with the business processes and operations of disciplines associated with the Built Environment and this may include building, construction and engineering, technical and professional services and contractors, construction materials manufacturing or energy networks. Knowledge of, and experience in either implementing or assessing, ISO 9001 or other internationally recognized standards is also advantageous.


    Of course, as our clients are based in a variety of locations the ability to travel extensively is also a must as travel is an essential part of the role which could include overnight stays.


    Our Assessors are dedicated individuals with 95% feeling motivated to go beyond their formal job responsibilities. It’s a challenging, yet extremely rewarding role.


    What we offer:


    We'll give you all the training and support you need to build your career with this dynamic and fast growing organisation.

    • Car Allowance
    • Close to Public Transport
    • 10.5% Superannuation (criteria needs to be met) 

    Other meaningful benefits and services we provide to our employees are;

    Employee Assistance Program, Novated Lease Agreements, Access to training, Individual development plans, Employee referral program, Performance Development reviews, Annual flu vaccinations, Workplace giving, Annual salary reviews, Opportunity to earn a bonus and global career progression opportunities.


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