• Senior Product Manager

    UK-Chiswick, London
    Product Management
    Contract Type
    Perm Full-Time
    From £48,000 per annum (depending on experience)
  • The Opportunity

    The Lead Product Manager (LPM) has a key role in driving the strategy and management of the BSI’s retail product and ecommerce function within BSI’s Knowledge Solutions (KS) business. The LPM will influence and articulate the “big picture” whilst being accountable for customer research, business case creation, and product delivery. They will act as the “voice of the customer” ensuring customer requirements are at the heart of all product development.


    The LPM will be responsible for:

    • business ownership and the strategic oversight of the BSI ecommerce strategy – the figurehead in aligning direction with the commercial strategy and ensuring commercial targets are front and centre in the team’s execution
    • as figurehead for ecommerce, effectively communicating the strategy and projects that engage across the KS division and, where appropriate, the BSI Group
    • ensuring the retail offering is embedded in new opportunities and innovation work across the product team, Knowledge Solutions and more broadly across BSI Group.

    The Lead Product Manager manages the strategy and roadmap, alongside on-going development, management and effective performance of the Knowledge Solutions retail presence and e-commerce service. The right candidate will demonstrate project management rigour and product management creativity and requiring both technical literacy and commercial acumen.


    The LPM will work closely with the Senior Product Management team to input into the vision and strategy of the Product team. They will work with Marketing to improve revenue, SEO performance, customer engagement and satisfaction while ensuring alignment of these services with BSI’s subscription services and other products. They will provide thought leadership on digital and ecommerce strategy and delivery.


    The LPM will be line manager to a small team, while also a matrix manager, leading project teams formed from all streams of the BSI business – Marketing, IT, Content Solutions, Customer Relations, Sales and Standards Development – to drive effective performance and meet customer need.

    About BSI

    Do you believe the world deserves excellence?

    As the leading global business standards company BSI helps over 81,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.

    What we offer


    We offer a highly competitive starting salary with 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style. Plus, as we’re situated just above Gunnersbury Tube station it makes for a really easy commute, or you can use the free on-site parking if you’d prefer to drive.


    Review our full standard benefits HERE


    We carefully consider agile ways of working that allow for the best impact for our employees and clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss further.


    About You

    The ideal candidate will:

    • Strong Product Management experience.
    • Have strong team management and coaching skills.
    • Have excellent communication skills.
    • Be familiar with Lean/Agile Methodologies.
    • Be experienced in Business to Business and Business to Consumer e-commerce.
    • Have experience in SaaS or DaaS.





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